At Aleraa, we value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you share with us when visiting or purchasing from our store.
By using our website, you agree to the practices described below.
1. Information We Collect
When you browse or shop on our site, we may collect the following types of information:
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Personal Details: Your name, billing/shipping address, email address, and contact number.
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Order Information: Details related to the products or services you purchase.
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Payment Information: Collected securely through trusted payment gateways. (We do not store your credit/debit card details on our servers.)
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Technical Data: Such as your IP address, browser type, device information, and cookies for improving site functionality.
2. How We Use Your Information
The information we collect may be used for:
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Processing and fulfilling your orders.
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Communicating with you regarding purchases, promotions, and updates.
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Enhancing your shopping experience and improving our website.
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Preventing fraud and ensuring secure transactions.
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Complying with legal requirements.
3. Cookies and Tracking
Our store uses cookies and similar tracking technologies to:
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Remember your preferences.
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Provide a more personalized shopping experience.
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Analyze site performance and visitor behavior.
You can disable cookies in your browser settings, but some site features may not work properly without them.
4. Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is 100% secure, we work with trusted hosting providers and follow best practices to safeguard your data.
5. Sharing of Information
We do not sell, rent, or trade your personal data to third parties. However, we may share information with:
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Service Providers (such as payment processors, shipping companies, and hosting providers) to complete your orders.
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Legal Authorities, if required by law or to protect our rights.
6. Third-Party Links
Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
As a valued customer, you have the right to:
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Access, update, or request deletion of your personal data.
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Opt out of promotional emails at any time.
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Contact us regarding any concerns about your privacy.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns regarding our Privacy Policy, feel free to reach out to us:
- Email: info@aleraa.com
- Phone: +94 76 199 5593
- Store: Rajagiriya, Sri Lanka